Track Your Order

Track Your Order

We want you to feel confident about your delivery every step of the way. Every Amastris Tech order includes tracking.

How to track your order

1. Once your order is dispatched, we send a tracking number to your email address.
2. Visit our order tracking page: amastristech.com/apps/track123
3. Enter your order number and the email address or phone number used on the order to view the live status of your shipment.

When will tracking update?

Tracking information becomes available once your order has been processed and handed to the carrier. All times are business days (Monday to Friday, excluding public holidays): order processing takes 3–5 business days, and delivery takes 9–20 business days — a total of 12–25 business days from order. Tracking may take a few days to show movement after dispatch.

Need help with your order?

If your tracking hasn't updated or your order seems delayed beyond the estimated timeframe, please contact us and we'll investigate with the carrier on your behalf:

Live chat: available on our website
Email: support@amastristech.com
Phone / WhatsApp: +964 787 466 7948
Customer support hours: Sunday to Friday, 3:00 PM – 11:00 PM (London time, GMT+0)

Registered address: Amastris Tech Ltd, 128 City Road, London, EC1V 2NX, United Kingdom ,